Terms & Conditions

Nature of Services

All services offered by Wellness Journey—including but not limited to HOCATT®, frequency sessions, ozone services, energy modalities, and wellness consultations—are:

- Holistic

- Educational

- Complementary

- Not medical care

- Not intended to diagnose, treat, or cure any disease

We do not practice medicine or provide medical advice.
You agree to consult your licensed healthcare provider regarding any medical concerns.

Member Responsibilities

As a member, you agree to:

- Provide accurate and honest information when scheduling

- Notify your practitioner of any changes in your health

- Follow preparation and aftercare instructions

- Avoid scheduling sessions while experiencing fever or active infection

- Seek emergency or medical care when appropriate

You acknowledge that your wellness journey is your responsibility.

Booking, Scheduling & Cancellations

To support a smooth experience:

- Sessions must be scheduled through our online system

- Late arrivals may result in shortened sessions

- Missed appointments or late cancellations may incur a fee

- Text reminders are provided as a courtesy, but delivery is not guaranteed

If you need to reschedule or cancel, please call or text us at .

Payment & Refund Policy

- Payment is due at the time of service unless otherwise arranged

- Completed services are non-refundable

- Membership fees or prepaid packages (if offered) are non-refundable

- Refunds may be considered only in cases of billing error

Assumption of Risk

By participating in any service, you acknowledge and voluntarily accept:

- The inherent risks of sauna, ozone, frequency, energy, and detox modalities

- That discomfort or detox responses may occur

- That you hold Wellness Journey, its practitioners, and its members harmless from any claims arising from your participation

You accept responsibility for your own wellness decisions.

Limitation of Liability

To the fullest extent permitted under private contract:

- Wellness Journey, its practitioners, owners, members, and affiliates are not liable for any direct or indirect damages arising from the use of our services or information

- You agree to indemnify and hold harmless the PMA and its members from any claims

Confidentiality & Privacy

Your privacy is important to us.
Information shared within the PMA is used only for providing services to members.
For more details, please review our Privacy Policy.

Appropriate Conduct

Members are expected to maintain a respectful and safe environment.

We reserve the right to revoke membership for:

- Harassment

- Disruptive behavior

- Unsafe actions

- Violation of terms

- Abuse of membership privileges

Updates to These Terms

We may revise these Terms periodically.
Continued use of the website or services constitutes acceptance of any updated Terms.

Contact Us

If you have questions about these Terms, please contact:

Wellness Journey
📧 [email protected]