Privacy Policy

Last Updated: November 2025

Introduction

At Wellness Journey, your privacy, trust, and personal information matter deeply to us. As a Private Membership Association (“PMA”), all communications and services occur within the private domain between consenting members. This Privacy Policy explains how we collect, use, protect, and manage member information.

By using our website, booking an appointment, or participating in any service, you acknowledge that you are a member of the Wellness Journey PMA and agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

Name, phone number, email address

Scheduling and appointment details

Intake form responses

Wellness interests or preferences

Messages, questions, or forms submitted online

B. Automatically Collected Data

IP address

Device and browser information

Basic analytics (if enabled)

Cookies and tracking scripts used by our scheduling system

We do not collect unnecessary information, medical records, or sensitive health data unless you provide it voluntarily.

2. How Your Information Is Used

Your information is used solely for purposes related to your membership and wellness services, including:

Scheduling, confirming, and managing appointments

Sending reminders and session instructions

Communicating updates, resources, or changes

Maintaining membership records

Improving the member experience

Supporting wellness services provided within the PMA

We do not sell, rent, or share your information with third parties for marketing or external purposes.

3. PMA Legal Basis for Data Use

Because Wellness Journey operates as a Private Membership Association:

Your participation constitutes private contractual consent

All information exchanged is used within the private domain

Communications are not governed by public jurisdiction or regulatory agencies

Your data is handled as part of private member-to-member interaction

This structure protects your right to seek natural wellness support in a private setting.

4. How We Protect Your Information

We use reasonable physical, digital, and administrative safeguards to protect member information, including:

Secure scheduling systems (HighLevel / Locally Savvy Biz Tools)

Password-protected devices

Encrypted communication systems where applicable

Limited access for practitioners and staff

Records stored only as long as necessary

While no system can guarantee perfect security, we take privacy seriously and maintain strict private-domain protections.

5. Cookies & Tracking Technologies

Our website may use:

Basic cookies for functionality

Analytics tools (if enabled)

Third-party embedded tools (such as booking calendars)

You may disable cookies through your browser, though certain features may not function optimally.

6. Information Sharing

We only share member information in the following situations:

With practitioners involved directly in your wellness sessions

With service providers required for scheduling, communication, or digital operations (e.g., HighLevel)

When you provide express consent

When necessary to maintain PMA integrity or ensure safety

We do not disclose member information outside the private membership unless required for safety or internal administrative reasons.

7. Your Rights as a Member

As a member of Wellness Journey PMA, you may:

Request access to your personal information

Update or correct inaccurate information

Request deletion of certain information (where appropriate)

Withdraw consent to digital communications at any time

To make a request, please contact us directly.

8. Data Retention

We retain member information only as long as it is needed for:

Scheduling

Providing services

Administrative or PMA record-keeping purposes

Afterward, information is securely deleted or archived within the private domain.

9. Third-Party Links

Our website may contain links to external websites or resources.
These third-party sites operate under their own privacy policies, and Wellness Journey is not responsible for their practices or content.

10. Children’s Privacy

Our services and website are intended for adults age 18 and older.
We do not knowingly collect or store information from minors.

11. Updates to This Privacy Policy

This policy may be updated periodically to reflect:

Changes in services

Operational updates

Compliance with PMA structures

Continued use of our website or services constitutes acceptance of the most recent version.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact:

Wellness Journey
📧 [email protected]